A broken marriage, bankruptcy and the hope there’s something positive around the corner are all things Heidi Penning, Hayden’s mother has to overcome. Heidi’s journey leading up to Hayden receiving Printer hasn’t been an easy one.

On Nov. 27, 2007, 12-year-old Hayden Kaack was the recipient of Printer the first ever autism service dog in Kingston, Ont. Printer was given to Hayden through National Service Dogs.